Launchpad by EduX
Launchpad is the result of hundreds of hours of consultation and focus groups with students, counsellors, admissions teams, and business leaders in the sector.
Designed for your customers, each feature within the app has been carefully crafted and evaluated to respond to specific challenges faced. The result is a personalised and convenient user journey for students.
Galaxy CRM
The Galaxy CRM integrates seamlessly with the Launchpad app so this is your counsellors’ view of the data and allows your team to interact with their customers.
A suite of digital tools and automation help with lead qualification, lead scoring and tracking individual customers through their journey. Counsellors spend their time offering exceptional service to more students, instead of box-ticking and form-filling.
Transform your student-counsellor relationships
Benefits to students:
One profile, one document repository, secure and encrypted personal data
Course catalogue search results match students' interests and abilities
Automated reminders for key dates and deadlines
Notifications when the application and offer statuses change
Benefits to counsellors:
Engage, advise, and support students with convenient tools
Collaborate on students' shortlists
Easily manage counselling appointments and free slots
Automatic application completeness check-lists with customisable rules to suit each institution
About Us
We believe that the inter-personal relationships that develop between students and counsellors are the critical element for business success and sustainability in this sector. These relationships foster trust and drive referrals. Our primary goal is to amplify these benefits for you and your business.
We founded EduX because of our market insight: our whole sector must adapt to meet the expectations of Gen Z digital-natives through exceptional customer experience through their smartphones. We've used our knowledge and experience to create Launchpad by EduX, the student-facing app built on cloud native services that agencies, just like yours, can offer to your students. Galaxy CRM then provides your team to better serve those customers.
Our team of co-founders has a combined 55 years' experience as technology professionals in the agencies and international higher education sector. We have a proven track record of delivering digital transformation with scalability and longevity, meeting all performance and compliance targets. We have the expertise in both technology and the industry to help you take the next step.
